- Store Policies -
Accepted Payment Methods
Crochet by Kat accepts PayPal (which accepts all major credit cards). and Wix Payments. Payment is due at the time of order.
Returns, Exchanges, and Cancellations
All orders are final. Crochet by Kat does not accept returns, exchanges, or cancellations. However, please contact Kat via Live Chat if you have any problems with your order.
Shipping Costs and Options
United States
Crochet by Kat uses USPS Ground Advantage shipping, tracking and insurance are included for all purchases within the United States. Yay!
Everywhere Else in the World
Crochet by Kat uses USPS Priority Mail International for all purchases outside of the United States. Tracking, insurance, and required customs forms are included for all packages at a flat rate of $100.
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Please note: Crochet by Kat is not responsible for shipping costs or customs costs. These costs are taken on entirely by you, the customer.
Lost, Stolen, Damaged, or Missing Packages
I do not provide refunds for lost, damaged, or stolen packages. I am not responsible for items not delivered due to an incorrect address. All Crochet by Kat packages are shipped with a tracking number and insurance, so if your package is lost, stolen, damaged, undelivered, or missing please contact USPS to file a claim.
If you need any assistance with the documentation, please contact me via Live Chat below and I'll be happy to help.
Allergy Considerations
Every product at Crochet by Kat is made in the presence of a domestic short hair kitten named Penny. Crochet by Kat takes the following precautions to mitigate the risk of customers having an allergic reaction:
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Kat always washes her hands before starting to crochet.
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Kat changes her clothes frequently, especially if she notices Penny's fur all over her.
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Kat regularly dusts, disinfects, and lint-rolls her working station.
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Kat stores her yarn and works on her crochet projects away from Penny.
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After she completes a project, Kat handpicks every piece of cat hair she finds. Of course, this is neither foolproof nor a guarantee that there will be absolutely no cat hair or pet dander.
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Many products at Crochet by Kat are made partially or entirely with natural fibers that are common irritants for people: angora, wool, alpaca, and cashmere.
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Crochet by Kat is not responsible for any allergic reactions, subsequent medical issues, and/or medical costs caused by or related to a product or products from Crochet by Kat. By purchasing a product from Crochet by Kat, you, the customer, are accepting the risks of an allergic reaction and any subsequent medical issues and/or medical costs should that outcome occur.